GST Technologies
SAP SALES FORCE COURSES

 

Introduction to Salesforce ⌄
Cloud computing and CRM overview
Salesforce Editions and Architecture
Salesforce vs traditional ERP
Real-time use cases in businesses
Salesforce Administration ⌄
Salesforce Objects – Standard & Custom
Tabs, Apps, Fields, Records
Page Layouts, Record Types
Validation Rules
Workflow Rules and Process Builder
Profiles, Roles, Permission Sets
Security Model – OWD, Sharing Rules
Reports and Dashboards
Data Import Wizard and Data Loader
Salesforce Sales Cloud ⌄
Lead Management
Opportunity and Pipeline Management
Account and Contact Management
Products & Price Books
Quotes and Orders
Campaign Management
Forecasting and Sales Analytics
Salesforce Service Cloud (Optional) ⌄
Case Management
Knowledge Base
Service Console
Entitlements and Milestones
Omni-channel routing
Salesforce Lightning Experience ⌄
Classic vs Lightning UI
Lightning App Builder
Lightning Components Basics
Lightning Pages and Record Customization
Salesforce Development (Apex & Visualforce) ⌄
Apex Basics: Classes, Triggers, SOQL & SOSL
Visualforce Pages
Governor Limits
Batch Apex and Schedulers
REST and SOAP APIs
Overview of SAP Functional Modules ⌄
SAP ECC vs SAP S/4HANA
Key modules: SD, MM, CRM, FI
Customer master, Material master
Sales Order to Cash Process (O2C)
SAP CRM vs Salesforce
SAP SD/CRM Basics Relevant to Salesforce ⌄
SAP SD processes (Inquiry → Quotation → Order → Delivery → Billing)
Partner Functions (sold-to, ship-to, payer)
Pricing Procedure (condition technique)
SAP CRM: Interaction Center, Service Orders, Leads
Customer Interaction Center (CIC)
Integration Architecture Overview ⌄
Integration strategies: Point-to-point
Middleware-based
Real-time vs Batch integration
Integration via Salesforce Connect
External objects in Salesforce
Middleware Options ⌄
SAP PI/PO (Process Integration / Orchestration)
SAP CPI (Cloud Platform Integration)
MuleSoft (preferred by Salesforce)
Dell Boomi
Informatica Cloud
Salesforce API Knowledge ⌄
REST API and SOAP API overview
Working with Postman to test APIs
Salesforce authentication (OAuth 2.0)
Integration User setup
SAP Integration Points ⌄
Common integration objects: Customer Master Data
Product Catalog
Sales Orders and Invoices
Price Lists and Conditions
IDocs, BAPIs, RFCs
ALE (Application Link Enabling) overview
GST TECHNOLOGY

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Contact

             No-1,4th Floor, Periyasamy Towers,
                     Trichy-2

             +91 93444-39963,
                     +91 94439-33246

             gsttechnology963@gmail.com

            

Courses

Certificate